Rachel Herrera currently leads Customer Success at Kubit and has been a data and analytics professional for the past 12 years. She spent the last 5 years working in SaaS Product Analytics supporting customers during their onboarding, enablement and training and has helped over 100 companies get the most out of their product and digital data. Prior to Saas she was a Tableau and Power BI consultant working with various companies to build and scale their BI practices. When she isn’t messing with data Rachel enjoys time with her daughter and husband in Dallas, TX along with their two dogs.
A CS champion’s journey from patching problems to solving them at the...
Maximizing the value of customer journey analytics goes beyond optimizing data collection—it’s...
While the term “self-service analytics” was coined well over a decade ago,...
Retention isn’t just a measure of loyalty—it’s a crucial revenue driver. When...
Tracking product adoption metrics isn’t just a box to check post-launch—it’s how...
Dive deep into enterprise analytics. Explore industry trends & practical strategies to...
What is Google Analytics / GA4? Website and app analytics is an...
ANALYST BRIEF
Learn how global analyst firm IDC breaks down which steps should be taken to maximize insights and results.
A Problem I Couldn’t Ignore I didn’t set out to launch a company. I was simply trying to solve a problem that had bec...
A CS champion’s journey from patching problems to solving them at the root Over the past decade, I’ve worked with mor...
Early Days in the Wild West of Martech When I started my career, I didn’t have a grand plan to land in marketing oper...
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